Welcome to Tescoma Egypt (tescomaegypt.com), operated by Ezzelarab Trading Company, the official distributor of Tescoma Czech Republic in Egypt. By visiting our website, browsing its content, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, issued in accordance with the laws of the Arab Republic of Egypt. If you do not agree, please refrain from using the website.
Tescoma Egypt is managed and operated by Ezzelarab Trading Company as the authorized distributor of Tescoma products in Egypt. References to “we”, “our”, or “us” refer to Tescoma Egypt operated by Ezzelarab Trading Company.
Products offered on tescomaegypt.com are authentic Tescoma items imported from the Czech Republic. While we strive to present images, specifications, and descriptions accurately, minor differences may occur due to production updates or display settings. Stock levels are subject to change, and completing your order constitutes an offer to purchase subject to availability. If an item becomes unavailable after placing your order, we will notify you promptly to arrange an alternative, revised delivery time, or a full refund.
All prices are in Egyptian Pounds (EGP) and include all applicable taxes. Prices may change due to updates in import duties, exchange rates, logistics, or supplier costs. The price confirmed at checkout is the final amount payable. Promotions and discount codes are valid only during their stated periods.
We accept secure electronic payment by Visa, MasterCard, Instapay, and bank transfer. Cash on Delivery may be available in selected locations. Payments are processed through trusted local gateways compliant with Egyptian e-commerce standards. We reserve the right to cancel any order in case of suspected fraud or breach of these Terms.
Orders are typically processed within 2–5 business days, depending on availability and delivery location. Delivery fees and estimated timeframes appear at checkout. Delays due to unforeseen circumstances will be communicated with appropriate alternatives.
Returns for unused goods in original packaging are accepted within 14 days of delivery. Refunds will be issued to the original payment method once the item is inspected and approved. Please refer to the Right of Withdrawal page for detailed instructions.
Tescoma products carry an official manufacturer warranty against manufacturing defects for the period specified on the product page or packaging. The warranty excludes damage caused by misuse, improper handling, or normal wear and tear. Please retain proof of purchase for claims.
To the extent permitted by Egyptian law, Tescoma Egypt shall not be liable for indirect or consequential damages. Liability shall not exceed the value of the purchased product giving rise to the claim.
All content on tescomaegypt.com—including text, graphics, images, icons, and trademarks—is the property of Tescoma and Ezzelarab Trading Company. You may not reproduce or distribute any part without prior written consent.
These Terms are governed by Egyptian law. Any dispute shall be subject to the exclusive jurisdiction of the Cairo Economic Court.
Tescoma Egypt — operated by Ezzelarab Trading Company
Email: [insert email] — Hotline: [insert number] — Address: [insert address]
We may update these Terms and Conditions to reflect changes in operations, products, or laws. Continued use of the website after any update constitutes acceptance of the revised Terms.